Privacy Notice

privacy and data protection

I. Who is the person responsible and how do I reach the data protection officer?
ZWINGO - eine Marke der helit innovative Büroprodukte GmbH, Müllenbacher Straße 14, 51709 Marienheide

Our data protection officer, you can reach under datenschutz@helit.de or by post at our address with the addition "Data Protection Officer".

II. What rights do you have?
You have the following rights with respect to personal data concerning you:

- right to information (Article 15 GDPR),
- right to rectification (Article 16 GDPR),
- right to cancellation (Art. 17 GDPR),
- right to restriction of processing (Article 18 GDPR),
- right to data portability (Article 20 GDPR),
- Right to object to processing (Article 21 GDPR).

You can also gem. Art 77 DSGVO at a data protection supervisory authority to complain about us.

If you have given us your consent, you can revoke it at any time without affecting the legality of the processing up to the revocation.

III. For what purposes and on what legal basis do we process personal data?

Visit our website
In the case of a purely informative visit to our website, if you do not register or otherwise provide us with information, we will only collect the personal data transmitted by your browser. These are:

-IP address
-Date and time of request
Content of the request (concrete page)
-Zugriffsstatus / HTTP status code
Website from which the request comes
Operating system and its surface
Language and version of the browser software.

We store this data, including the IP address, also in log files.

These data are technically required for us to view our website, to ensure stability and safety, and to optimize our offerings.

Legal basis is Art. 6 para. 1 lit. f DSGVO, whereby our legitimate interest results from the stated purposes.

We delete this data at the latest after seven days. Any further storage only takes place after the personal data has been deleted or made anonymous. In the case of IP addresses, the anonymization can be done by appropriate reduction.

cookies
We use cookies on our site. Cookies are small text files stored on your system that give us certain information.

On our website we use transient and persistent cookies. Transient cookies are automatically deleted when you close the browser. These include in particular the session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the common session. This will allow your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser. Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

You can configure your browser setting according to your wishes. B. decline the acceptance of third-party cookies or all cookies. Please be aware that in this case you may not be able to use all functions of this website.

We also use cookies to identify you for follow-up visits if you have an account with us. Otherwise you would have to log in again for each visit.

The use of cookies serves to make the use of our service for you more pleasant and to optimize the user-friendliness. On the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer for you. These cookies allow us to automatically recognize when you visit our site again that you have already been with us. These cookies are automatically deleted after a defined time.

When you visit our website, we draw your attention to the use of cookies by means of a cookie notice which refers to this privacy policy. There you can also agree to the use of cookies.

Legal basis is Art. 6 para. 1 lit. f DSGVO, where our legitimate interest results from the above-mentioned purposes. If you consent to the use of cookies, the legal basis is Art. 6 para. 1 lit. a GDPR.
 
contact form
Use our contact form, we will use the data provided by you, with only a valid email address, the name and first name required and the other information is optional to answer your request. Your information may be stored in a Customer Relationship Management System ("CRM System") or similar software.

The data processing for the purpose of contacting us is based on Art. 6 para. 1 lit. b DSGVO, as far as your request is concerned with the fulfillment of contractual obligations or with the initiation of a contract. In other cases, the legal basis in Art. 6 para. 1 lit. f DSGVO, where our legitimate interest results from the above-mentioned purposes.

The personal data collected by us for the use of the contact form will be automatically deleted after completion of the request made by you, unless we are legally obliged to keep it or if we need the data to fulfill the contract. In addition, you can object to the processing at any time, if the processing takes place on the basis of a legitimate interest.

E-mail contact
If you contact us via the e-mail addresses provided by us, we will store the personal data you provide in order to answer your inquiries. Your information may be stored in a Customer Relationship Management System ("CRM System") or similar software.

Legal basis is Art. 6 para. 1 lit. f DSGVO, where our legitimate interest results from the above-mentioned purposes. If the establishment of contact is aimed at concluding a contract or if contact is made within the framework of an existing contractual relationship, the legal basis is Art. 6 para. 1 lit. b DSGVO.

The data will be deleted if the request has been finalized, if we are not legally required to keep it or if we need the data to fulfill the contract. In addition, you can object to the processing at any time, if the processing takes place on the basis of a legitimate interest.

Webshop
When ordering in our webshop, you must provide personal data for the conclusion of the contract, which are necessary for the processing of the order. Necessary mandatory information is marked as such, the other information is voluntary. We process the data provided by you to process your order. We also pass on your data to our house bank or our payment service provider as well as to the shipping company.

You can also create a customer account. We then save your data for further purchases from us. You can delete the customer account at any time in the customer area.

Legal basis is Art. 6 para. 1 lit. b DSGVO.

We also process your data to inform you about other interesting products from our offer. Legal bases in this case are Article 6 (1) lit. f DSGVO, § 7 Abs. 3 UWG. You can object to this use at any time.

Due to commercial and tax regulations, we are obliged to store your address, payment and order data for a period of ten years. However, after two years we are limiting processing, ie. H. Your data will only be used to comply with legal obligations.
 
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is enabled on this website, Google will truncate your IP address beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website usage and internet usage to the website operator.

The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google information.

You can prevent the storage of cookies by a corresponding setting of your browser software; however, we point out that in this case you may not be able to use all the functions of this website in full. You may also prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by using the browser plug-in available under the following link. in download and install: http://tools.google.com/dlpage/gaoptout?hl=de.

This website uses Google Analytics with the extension "_anonymizeIp ()". As a result, IP addresses are processed shortened, a person-relatedness can thus be excluded. As far as the data collected about you a personal reference, this is therefore immediately excluded and the personal data deleted immediately.

We use Google Analytics to analyze and regularly improve the use of our website. With the statistics we can improve our offer and make it more interesting for you as a user. For the exceptional cases in which Personal Information is transferred to the US, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US Framework.

The legal basis for the use of Google Analytics is Art. 6 para. 1 lit. f DSGVO. Our legitimate interest results from optimization and marketing purposes, for which we use the results of Google Analytics. If you have consented to the use, the legal basis is Art. 6 para. 1 lit. a GDPR.

Third Party Information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.
Terms of Use: http://www.google.com/analytics/terms/en.html,
Privacy Policy: http://www.google.com/intl/en/analytics/learn/privacy.html
and the Privacy Policy: http://www.google.com/intl/en/policies/privacy.

YouTube videos
We have included YouTube videos in our online offering, which are stored on http://www.YouTube.com and are directly playable from our website. These are all integrated in the "extended privacy mode", d. H. that you do not transfer data about you as a user to YouTube if you are not playing the videos. Only when you play the videos, the data mentioned in the following paragraph will be transmitted. We have no influence on this data transfer.

By visiting the website, YouTube receives the information that you have accessed the corresponding subpage of our website. In addition, the data collected when visiting our website are transmitted. This happens regardless of whether YouTube provides a user account that you are logged in to, or if there is no user account. When you're logged in to Google, your data will be assigned directly to your account. If you do not wish to be associated with your profile on YouTube, you must log out before activating the button. YouTube stores your data as usage profiles and uses them for purposes of advertising, market research and / or customization of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide appropriate advertising and to inform other users of the social network about their activities on our website. You have a right to object to the creation of these User Profiles, and you must comply with YouTube to exercise them.
 
For more information on the purpose and scope of your data collection and processing through YouTube, please read the privacy policy. You'll also get more information about your rights and privacy settings here: https://www.google.com/intl/en/policies/privacy. Google also processes your personal information in the United States and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US Framework.

The legal basis for embedding the YouTube videos is Art. 6 para. 1 lit. f DSGVO. Our legitimate interest arises for marketing purposes. Insofar as you consent to a click on the video, the legal basis is Art. 6 para. 1 lit. a GDPR.